Testing is a huge part of driving social media success, and it's these very missteps and unexpected bumps along the way that have cleared the path forward, shaping many of the social strategies and “best practices” I use today. The same Twitter failure ...

US military studied how to influence Twitter users in Darpa-funded research The Guardian

Congress considers federal social media strategy Marketplace.org

What Your Boss Still Doesn't Understand About Social Media Business 2 Community

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